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Investor Grievance Redressal

We are committed to resolving investor concerns fairly, transparently, and in a timely manner.

Introduction

At Ideas2Invest, we are committed to protecting the interests of our investors and addressing their concerns promptly and fairly. This Investor Grievance Redressal policy outlines the process for lodging, addressing, and resolving complaints.

How to Lodge a Complaint

Investors may submit their grievances through any of the following channels:
• Email: info@ideas2invest.in
• Contact Form: Available on our website under the Contact Us section
• Postal Mail: Compliance Officer, Ideas2Invest, B 244, Block B, Naraina Industrial Area Phase-1, Naraina, New Delhi, 110028.

Complaint Handling Process

1. Acknowledgement: All complaints will be acknowledged within 48 hours of receipt.
2. Resolution Timeline: We aim to resolve grievances within 21 working days.
3. Communication: Investors will be informed about the resolution status via email or phone.

Escalation Matrix

If you are not satisfied with the resolution, you may escalate the complaint to our Compliance Officer. If the issue still remains unresolved, you may escalate further to SEBI through the SCORES portal.

SEBI SCORES Platform

Investors may lodge complaints directly on the SEBI Complaint Redress System (SCORES) at https://scores.sebi.gov.in. SCORES helps investors track the status of their complaints online.

Regulatory Commitment

We adhere strictly to SEBI guidelines and strive to ensure a fair, transparent, and timely resolution of all investor grievances.

Contact Us

For further assistance, please contact our following officials:
• Anju Bansal or Deepak Sooden
• Email: info@ideas2invest.in.
• Phone: +91 9810353354 or +91 9711119175
• Address: B 244, Block B, Naraina Industrial Area Phase-1, Naraina, New Delhi, 110028.

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Frequently Asked Questions

Ideas2Invest is an AMFI Registered Mutual Fund Distributor providing investment advisory, wealth management, and financial planning services.

Yes, our initial consultation is completely free to help you understand your investment options.

You can start by filling out the contact form, and our team will get back to you within 24 hours.

Yes, we provide ELSS and other tax-saving investment solutions.

We offer mutual fund investments, insurance solutions, portfolio management, and more tailored financial services.

Yes, we are AMFI Registered Mutual Fund Distributor with ARN - 113588.

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